Shared Service Desk
Customisable and Fully Flexible IT Support
Our Shared IT Service Desk offers support through both proactive monitoring and inbound customer contacts via ticket logging and monitoring.
We support clients across multiple channels including telephone, email, chat and our sophisticated Cloudpush online portal where you can gain insight into our service dashboard to raise, track and report.
With our Shared Service Desk, you get access to our on-line client portal to raise and track cases, generate reports and manage every aspect of your account.
We can even build portal access into your website for you!